To address the "Due to technical difficulties" error message, I highly suggest contacting our live support expert to assist you with this matter, @cutieonaninja.

To begin, contacting our live support team is the best action to take, as they can look at the error message you've encountered when accessing the Training and Certification module and thoroughly review your account.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Click the Help (?) icon.
3. Use the QB Assistant or the Search tab to ask a question.
4. Type Contact Us to connect with an expert.

For more information about our support hours, please see this article: Get help with QuickBooks products and services.

If you have any further questions or inquiries, please feel free to reply in the comments.