Glad to hear yours is sorted, mine still won't open, multiple errors popping up at least the rest of my office hasn't installed the newest update, so they're safe!

Hi Ashley please call the customer helpline [removed], we need to troubleshoot this, thanks, Mario

Will V2023.0 fix this & the F10 issue, among others? Mine still need to try a few times today to open the V2022.5.5.....

I spent over an hour with tech support remoting in and they had to escalate it to the next level up, and I'm expecting a call back within 48 hours SO I wouldn't do the update if I were you

Same problem here; uninstall and re-install didn't help. Intuit is no help whatsoever, as they have removed all phone support and the support area is useless. Even calling sales to see if they have a Tech Support number just ends up ringing endlessly. So glad we pay for this software!

I called this # 1-800-452-9970, requested a call back and received one within 15 minutes, the agent was super helpful and apologetic, but unfortunately no resolution. Worth calling to get your name on the escalated call back list though!

Good luck.

Also, the profile print server is down, in the event you haven't come across that one today, they are working on it currently haha.

Superb, thank you so much!

i'm having the same problem.

If you still have the issue, I recommend calling the helpline, there is a new version of profile that will fix this.

Is it V2023.0.0?

2023.0.1

Same issue, spoke with a Live Chat agent just now. He says the 2023.0.1 version was posted "for 3 or 4 hours" this morning before being removed. His advice is to wait until tomorrow morning to try an update; "it may be up for 3 or 4 hours again."

Hard to overstate how disruptive this is, even for a small office like ours. 

The latest version 2023.0.1 is available now.

hx