katecapewell
Level 1
‎September 17, 2024 12:11 PM

Sole Trader

Good morning. As the free administration assistant to the sole trader of a lawn mowing business here in Western Australia, I have not given my consent to train other people. It is illegal to go in to a businesses account without prior consent. I, nor my husband, have given written or verbal consent.

This is affecting my husbands business. Those customers whom we must email,we are unable to, affecting our daily business.

Please be aware, this  particular form of communication belongs to my husband, the owner of the business. Any response to this will be shown to him by myself.

 

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IntuitSheila
Level 8
‎September 17, 2024 12:48 PM

Getting paid

Hi Kate,

 

For us to better help you, I recommend contacting our Customer Care Team. That way, one of our representative can ask for your QuickBooks Online details and check your account in a secure form. 

 

To contact support:

 

  1. Log in to QBO.
  2. Click on the Help (?) icon.
  3. Click on Contact Us.
  4. Enter a short summary of your concern.
  5. Click on Chat with an agent to Call Us.

 

Drop by again in the Community if you have other questions. 

 

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