danvers
Level 3
‎June 23, 2022 01:18 PM

QBO Stacks items together when exporting invoice

Say you have an invoice

Item A $100

Special Discount $5

Item B $140

Special Discount $10

 

When you export the invoice it adds together

Item A $100

Special Discount $15

Item B $140

 

But It never changes the actual invoice edits. How laughable is that? The output doesn't match the input.

 

Firstly I'm sure people can add if they want. But clearly it's set out because each discount applies to the item above.

 

I'm not sure who thought this was a good idea. Your job is not to change my invoices.

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IntuitSheila
Level 8
‎June 23, 2022 01:59 PM

Getting started

Thanks for posting in the Community, danvers,

 

For us to better assist you, could you please verify with me how you exported the invoice? Is it through the Sales tab > Customers > select the invoice and click on the Export icon? Or is it through a 3rd party application?

 

I'll be on the lookout for your reply and waiting on standby.

 

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