thesilversmiths
Level 1
‎September 29, 2019 07:48 PM

We no longer have a stand-alone program of QuickBooks. Are we able to restore from our last back-up QBB file into QB online and then continue entering this year's books?

QB Online only seems to import CSV and XCEL files and then only asks for separate information like Customers, suppliers, accounts, products and services.  Does this mean I have to re-enter the whole year's books manually?
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Anonymous
Not applicable
‎September 29, 2019 08:20 PM

Getting started

There's no need to manually enter the transactions, thesilversmiths.

 

We've been partnering with Odyssey to help customers migrate their company files to QuickBooks Online. With this being said, you'll need to contact us directly to help you get this done. 

 

Here's how:

  1. Open this article: Import Data Conversion to QuickBooks Online - Frequently Asked Questions
  2. In the How does the process work? section, click on the conversion form link.
  3. Enter the details. See this sample. 
  4. Click on Start Conversion.

You can also contact the support team by sending email. You can found the email address at the right side in the screenshot above.

 

Once you're company file is converted to QuickBooks Online, here's a link to help you get started with your account. 

 

Come by once again, and share with us how's your experience with the online platform. We are here for you to set up your account completely. 

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