Scarm
Level 1
‎June 09, 2022 01:09 AM

Deductions Aren’t Accurate

I’m trying to run payroll for a new employee and none of the deductions are working. It has the employees pay cheque being the full amount of hours worked + 4 % vacation. 

When I manually delete the amount in the tax deduction section it then will deduct the CPP and EI. The employee has deducted tuition expenses on their Tax form. 

Can anyone help me out with making sense of this? 

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Trish_T
QuickBooks Team
QuickBooks Team
‎June 09, 2022 09:48 AM

Employees & Payroll

Hi Scarm,

 

Welcome to Community!  It's important that your QuickBooks Online Payroll accurately calculates deductions and contributions when running payroll.  I'll be happy to point you in the right direction so you can pay your staff with confidence!

 

Based on the information you've provided, I recommend reviewing this guide to ensure you've set up the employee deductions accurately.  

 

If you require additional assistance, please don't hesitate to contact us so we can work with you directly and ensure you're able to accomplish your QuickBooks Online Payroll goals as soon as possible.

 

If you have any other questions, feel free to reach back out.  We'd be glad to assist!

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