Good day, @Jennie4.
Thank you for joining the thread. Let me add more details about resending the email invitation link in QuickBooks Online.
You have an option to resend a link for a contractor so they can fill out and submit their W-9 info. The Send a reminder link will only show if you haven't entered any personal details yet.
If you already entered their info, you have to contact our phone support so they personally send the invite to your contractors. Also, make sure to have them check their spam folders and junk folders.
If they see one of the emails from Intuit, have them right-click the email and select This is not spam or Not Junk.
If you haven't entered any personal details yet, I'd recommend clearing the cache in your regular browser or use an incognito to access your account. Too much cache build up in your current browser might be the cause of the issue.
You can also check out this article for your future reference in filing the 1099s: Prepare and file 1099s using QuickBooks Online. This includes information about how to check your 1099 e-file status and accessing archived previously filed forms.
You're welcome to visit this thread again if you have questions regarding QuickBooks Online. I'm here to assist you.
