accounting328
Level 3
‎March 31, 2021 09:14 AM

Why does QBO continue to make so-called upgrades without thorough testing before going live?

This latest upgrade to banking area caused my bank download to quit functioning. Now its functioning but QBO cannot find any of my credit card entries to match. If I record the transaction from the review window it records as a credit not a charge. If it ain't broke, don't fix it!!!!
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JasroV
QuickBooks Team
QuickBooks Team
‎March 31, 2021 10:52 AM

Employees and payroll

Good day to you, @accounting328.

 

I see that you posted a similar post in the Community space and I’ve already responded to it. If you haven’t read it yet, you can visit this link to check it out: https://quickbooks.intuit.com/learn-support/en-us/banking/re-if-i-download-credit-card-transaction-f...

 

If you need further assistance with your transactions or with your QuickBooks account, you can always post a reply. I’ll be sure to answer it for you. Stay safe and keep well.

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accounting328
Level 3
‎April 03, 2021 09:01 AM

Employees and payroll

As expected this is a programming issue caused by the latest update.  They are "working on it"

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