Employees and payroll
Hi there, @Judy2100.
I can help you generate the form without entering the EIN on the 1099 page in QuickBooks Online.
Let's ensure that the EIN is already entered in the company information so it will automatically flow. With that, you don't need to re-enter it.
Here's how:
- Go to the Gear icon, then choose Account and Settings.
- Choose Company and type the exact EIN that is found on tax notices or letters from the IRS.
- Tap Save, then Done.
See the sample screenshots below for your reference:
Then after that, perform the steps above to print the form. If the issue persists, I'd suggest doing primary troubleshooting steps to get rid. A browser abundant of cache and temp files can produce extraordinary performances.
To begin, please log in to your QBO account via incognito to isolate the problem. You can use these shortcut keys below:
- Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
- Ctrl + Shift + P (Microsoft Edge)
From there, re-perform the process to check if it's already performing adequately. If that works, I'd recommend you to go back to your normal browser and induct clear the cache. Doing in other supported browsers is a surpassing choice too.
If there's no progress after following the troubleshooting above, I'd advise you to visit this link for other actions to take: Update your business info in online payroll.
I've also added some articles about handling 1099 issues, reports, transactions, and other matters.
If there's anything else I can do for you, please let me know. I'll be around to help you.
