Jimbo1955
Level 2

Employees and payroll

Hi, question. I re-activated my expired Payroll Service a month ago. I use QB Desktop 2020 Pro, and the program won't accept my now-newly-activated payroll service. The payroll service is active in my account info; I did not receive a new service key with my re-activation. When I attempted to use the automated service key system, I received an error 20004. The "contact us" link in the error message doesn't link to anything.

 

Help?! Thanks.