We understand how important it is for you to track and categorize your drives, tperry21.
We can perform some troubleshooting steps based on the device you're using to help things run smoothly.
For iOS:
- Tap Settings, then General.
- Select iPhone Storage, click the QuickBooks Online app.
- Press Offload App.
Android:
- Go to Menu and select More Options.
- Click Settings, then Refresh Data.
- Tap YES to confirm.
If the issue persists, I encourage you to reach out to our Live Support team for further assistance. They have the tools to review this matter, allowing you can get back to tracking and categorizing your drives seamlessly.
If you need anything else, feel free to reply here. We’re here to help.
