kimkadkins
Level 1

anyone else having issues with direct deposits not getting deposited today?

 
amyh7
Level 2

Employees and payroll

Yes, I am 

JayneusR
QuickBooks Team

Employees and payroll

QuickBooks Online processes direct deposit paychecks based on the lead time and the payroll submission date, Kim.

 

When payroll is submitted on time, your financial institution has until midnight to transfer the paycheck into your account. For instance, if you choose the Same-Day lead time, you must submit the payroll before 7:00 AM PT on Friday for the funds to be deposited later that day.

 

If payroll is submitted after this cutoff time, the funds will be deposited on the next banking day. For more information on direct deposit funding times and submission deadlines, please refer to the article: When to Send Your Direct Deposit Payroll.

 

If you are experiencing delays, you can contact our Live Support Team, who specialize in resolving such issues. They can help you get back on track and ensure that you pay your employees on time.

 

If you have any further questions, please let us know in the comments section below.

DrewBARK
Level 2

Employees and payroll

Same problem here. Payroll was submitted on time, but has not been withdrawn from our business account nor deposited to our employees. What's going on? My employees are panicking.

Farmgirl35
Level 1

Employees and payroll

Same here. Employees are freaking out thinking I didn’t pay them. 

DrewBARK
Level 2

Employees and payroll

Update - they've acknowledged the issue: https://status.quickbooks.intuit.com/