There are many things wrong with QuickBooks Online but this is probably the stupidest.
Who actually wants to sort employees by first name? Do QB expect employers not to know their employees' surnames?
It is more common to have shared first names than surnames. e.g. - If I have 5 employees called Jack, 5 called Lucy and 5 called James, it becomes a complete pain to find their names when scanning down a list.
Sorting employees by surname should be the default setting. It seems like an error made when Intuit were building the system. Please fix this as soon as possible.
