Tax pro 2537
Level 1
‎January 15, 2021 12:31 PM

Authorization request is not processing with CRA.

unacceptable!!! software is not registered with CRA and we can not send T1013. there is no support center with this app. it is the last year I am purchasing this software.

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Michel-Pothier
Level 6
‎January 15, 2021 08:21 PM

EFILE Issues

The problem is with the CRA, not Profile.

 

https://quickbooks.intuit.com/learn-support/en-ca/help-articles/cra-cannot-process-authorize-a-repre...

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Lehkittys
Level 1
‎January 19, 2021 09:49 AM

EFILE Issues

I had the same problem. T804. I wish this question was easier to find.

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Tomosekiguchi
Level 1
‎February 19, 2021 10:49 PM

EFILE Issues

Has this issue resolved?

It seems still not working for me, but tax season will start soon.

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Tomosekiguchi
Level 1
‎February 19, 2021 11:00 PM

EFILE Issues

Never mind. I figured this out.

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ProFile Duncan
ProFile Team
ProFile Team
‎February 23, 2021 07:31 AM

EFILE Issues

Hi, thank you for using Intuit ProFile Community

The authorization request must be sent from the latest module as required by CRA. For ProFile 2020.3.0 the authorization must be sent from the 2020 T1 module. The T1013 is available in earlier modules but is now obsolete.

I apologize for any inconvenience but hope this helps

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