mg_12
Level 2

Is anyone having issues filing for newcomers in 2023?

Have been unable to file newcomer tax for 2023, have not had this issue in prior years. Have been filing taxes for about 6 years now. 

TaxPros_Amanda
Level 3

EFILE Issues

We are too yes, hopefully this is resolved soon!

mg_12
Level 2

EFILE Issues

continuing to get error while e-filing the return. It is error 149-r. If anyone has a solution or if there is any updates to fix this bug please let us know. 

BJ1313
Level 1

EFILE Issues

Yes we are having the same issue. Hopefully resolved soon. 

Mario B
ProFile Team

EFILE Issues

We are investigating the issue with CRA

Mario B
ProFile Team

EFILE Issues

For all of these cases of first time filer,  you must answer NO to the question Last name changed in 2023?

mg_12
Level 2

EFILE Issues

If client does not have a first name on their SIN, what do we enter under first name? 

Mario B
ProFile Team

EFILE Issues

If client does not have a first name, you can  leave first name blank and put single name under last name.

Sunny81
Level 4

EFILE Issues

Same error 149-r, looks like Profile issue.  Hope it get resolved soon as we have a fair number of new residents every year.

 

Mario B
ProFile Team

EFILE Issues

Hey Sunny, if its a first time filer,  you must answer YES  to the question An income tax return is being Filed with CRA for the first time under Filing menu and you must answer NO to the question Last name changed in 2023? in the personal information section

MHU Tax Office
Level 2

EFILE Issues

Hi Mario,

 

How to file Authorization for a client with no first name?

 

Thanks

Sunny81
Level 4

EFILE Issues

Still waiting for clarifiacion.

TaxPros_Amanda
Level 3

EFILE Issues

Still having issues on some, no idea why. Some work now though.

TaxPros_Amanda
Level 3

EFILE Issues

Is this working for everyone now? We seem to be hit or miss half work, half don't

Mario B
ProFile Team

EFILE Issues

this is the latest communication that we received from CRA:

 

Safeguards to protect taxpayer information
The Canada Revenue Agency (CRA) takes the protection, privacy and security of Canadians’ information very seriously.
As the CRA continues to invest in security and enhance its technologies, processes and controls, additional identification validations have been put in place for the 2024 filing season (2023 tax year).
First-time filer validations
First-time filer validations have been enhanced for EFILE for the 2023 tax year. Taxpayer’s identity information such as first name (given name), if applicable, middle name (second name), if applicable, last name (family name) and date of birth must be an exact match to the identification information as issued under their social insurance number for the return to be accepted and for the taxpayer’s identification information to be updated on CRA records.
For first-time filer individuals with one name only, tax preparers may add the name in the last name (family name) field and leave the other name fields blank.
For any unsuccessful transmission, new response message 110-B will be returned. Please verify your client’s identity information – first name (given name), if applicable, middle name (second name), if applicable, last name (family name) and date of birth. Should the error persist following unsuccessful attempts, we recommend filing the 2023 Income Tax and Benefit Return in paper form.