goldgate
Level 1
‎April 30, 2021 06:20 PM

Efile not working

Today is the deadline to file taxes without penalty & interest being charged on balance owing.

Profile has an issue today of all days with efiling. They are aware of the issue and just leave us users stranded. The technical dept is closed until Monday? What the heck, do they care that us users may lose clients due to this issue?

I am seriously thinking of switching products.

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pattycameron
Level 3
‎April 30, 2021 06:40 PM

EFILE Issues

ARe you joking   I have been trying all day to efile  ALL DAY!!!!   I tried to  call them but they say there is no technical support

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Jack_Canada
Level 6
‎April 30, 2021 06:59 PM

EFILE Issues

I was supposed to open a bottle of champagne 3 hours ago-instead I've been pushing the e-file button for almost 2 hours (which has made me drunk anyway).

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pattycameron
Level 3
‎April 30, 2021 07:35 PM

EFILE Issues

Bwah ha ha.  Thanks for that.  I needed a laugh.  I just got one through.   Try now  then champers

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ProFile Duncan
ProFile Team
ProFile Team
‎May 03, 2021 09:01 AM

EFILE Issues

Hi, thank you for using Intuit ProFile Community

Due to unprecedented filing volumes last Friday, you might have experienced filing errors. We apologize for the inconvenience and understand how it impacts your business. Please rest assured that we will work with you to resolve this.

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