Thank you for taking the time to perform those troubleshooting steps while trying to connect your credit card account associated with Amazon Business to QuickBooks Online, Michael_K. Let’s work together to verify this syncing issue so you can successfully link your bank account to QuickBooks.
Please know that QuickBooks is dependent on the bank account linked to your Amazon Business application. I recommend reaching out to your bank to confirm if there are any authorizations or permissions needed on their end to allow the account confirmation process to complete.
If everything looks clear on your bank’s side and you’re still experiencing the issue, you can directly contact our Live support team. They can guide you through the process and help address your specific needs for a successful transition. Here’s how:
- Log in to your QuickBooks account.
- Click the Help (?) icon in the upper right corner.
- Select the Search field, and click the Contact Us button.
- Choose your preferred method to connect with them (Chat or Callback).
Please ensure to check their support hours so you'll know when agents are available.
Let us know if you need help connecting with support or have any other questions. We're here to help you.
