TerraOwriter
Level 2
‎July 22, 2024 07:33 AM

QuickBooks "We can’t connect to this provider right now." Bank error

Late last week I had to change my bank account password, which I know requires fixing the connection in QBO. But ever since, whenever I try to fix the connection QBO tries to connect, fails, and give this reason:
"We can’t connect to this provider right now."

There is nothing wrong on the bank's end. I have confirmed they are not down due to Crowdstrike. 

I've tried logging into QBO from an incognito window. I've tried clearing my cache. I even tried rebooting the whole computer. 

Solved
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TerraOwriter
Level 2
‎July 22, 2024 07:47 AM

Banking

Well, now it is randomly working after disabling and then re-enabling the connections.

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RogelioL
Moderator
Moderator
‎July 22, 2024 08:27 AM

Banking

Thank you for posting your concern about your bank connection here in the Community, @TerraOwriter.

 

I'm glad to hear that you were able to find a solution to fix your bank connection. Disabling and then reconnecting your bank connection will indeed solve your problem. 

 

Since you've already fixed your bank connection, I suggest checking out these articles to learn how to categorize your transactions and reconcile your account:

 

Let me know if you have further QuickBooks concerns. Keep safe.

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