Thanks for getting back to us, @cmray.
Yes, you're right. First Direct is already using Open Banking. The ticket (INV-43299) is ongoing and our Product Engineers are still investigating and working to fix this as quickly as possible.
Since you already contacted our Phone Support team. Rest assured that you're added to our notification list. An email will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.
As per your other question, removing a bank account in QuickBooks Self-Employed (QBSE) will delete all your transactions, and won't duplicate them once re-added.
Please leave a comment below if you have any other questions or concerns, and I'll get back to you right away. I'm more than willing to help. Have a good one!
