Hello there, nicola19. I understand the importance of connecting your bank to QuickBooks Online (QBO). I'm here to help you figure this out so you can continue with your tasks.

As per checking here on my end, there's no reported connection issue with your bank institution. May I know if you encounter a specific error message, so we can check further and provide the exact resolution to this concern. You can also perform some troubleshooting steps based on the error message you encounter in this article: Open Banking connection errors in QuickBooks Online.

I've also added this article as your guide in this article in managing online banking in QBO: Online Banking guide for QuickBooks Online.

You may also check your bank website to see if there's any service maintenance since you're unable to connect with your bank.

Please let me know in the comment section if you need further assistance with managing your bank in QBO. I'll be around. Take care!

I has trouble starting midnight Thursday and most of yesterday and asked for a QB call (came within seconds!). They talked me through disconnecting and reconnecting my bank - thank you QB.  This worked BUT when it reconnected I got a couple of duplicate transactions (one income, one expenditure dated over the previous three days) which I had to Exclude.  So someone has had problems.  Touchwood all is OK today.

Yes same from Thursday, I will disconnect and reconnect bank Thanks

Initially it was a different error code (can't remember) now 101  I am going to try disconnect/reconnect bank

We are having exactly the same issue with our Lloyds connection. I've tried reconnecting the account, but it hasn't worked. Nothing showing at the banks end as an issue, now its stuck in QB showing that the account is 'Checking'.

You have to use a PC and first disconnect then reconnect.  (voice of experience)

Hi all, we've now raised a reported issue for the 101 error with Lloyds Group banks (including MBMA, Lloyds, Halifax and Bank of Scotland). Our engineering team are already working on a fix, and we're expecting this to be released in product in the next day or two - we'll get back to you here to update once fixed. :)

J1801 Thank you so much for that! Although I had already redone the connection, I hadn't removed it in the first instance. I've just removed it and then added the connection again and it's back working.

Great thanks - our team have now confirmed this issue is resolved; for all other users, please disconnect and reconnect to resume downloading data.