jasonandkarina
Level 1

Why is my receipt snap, upload, drag and drop not working? Computer, phone app (iPhone). Nothing is working. Please help.

 
ShyMae
QuickBooks Team

Banking & Currency

Hello there, Jason. 

It appears you have posted a similar query twice. My colleague has already addressed your concerns and suggested that you contact our live experts for assistance. They can take a closer look at this issue and ensure that you can upload your receipts successfully.
 

You can view his response through this link: https://quickbooks.intuit.com/learn-support/en-ca/sales-customers/the-receipts-aren-t-loading-i-can-...
 
If you have any follow-up questions, please know we're here to help.