Nicole_N
QuickBooks Team

Banking

We understand how concerning it can be when the system lags and interrupts your workflow, especially when trying to categorize transactions efficiently, Jenny64.

 

To optimize your QuickBooks Online (QBO) experience, ensure your system meets our recommended requirements. For specific details, you can refer to this article: System requirements for QuickBooks Online products.

 

If you meet all the required system specifications and are still experiencing issues, let's perform some browser troubleshooting.

 

First, refresh your QuickBooks page to help eliminate temporary lags and re-establish the system connection. Then, log in using an incognito or private browsing window to ensure that no cached data or browser extensions impact the system's functionality.

 

Alternatively, switch to a different supported browser to see if performance improves. QBO works best with browsers like Google Chrome, Firefox, or Microsoft Edge. 

 

If the issue persists after trying these steps, it's best to contact our Phone Support team for further investigation. They'll work closely with you to identify the root cause and ensure your concerns are resolved.

 

Please leave a reply below if you have more questions or concerns. We'd be happy to provide the necessary help.