precisionledger6714
Level 1
‎July 20, 2025 09:29 AM

Bank Feeds are not updating, showing security steps error (185). Client had already completed the secure connection on his end but still showing the error. Help!

Error in updating bank feeds (something isnt working and need to complete some security steps for Netbank). My client had already completed the secure connection, but still showing the same error and bank transactions are not updating. How do he fix this?

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ShangY
QuickBooks Team
QuickBooks Team
‎July 20, 2025 10:04 AM

Banking

Error 185 happens due to additional security requirements from your bank,  @precisionledger6714.
 

Even if your client has already completed the necessary steps, this error may persist if multiple security prompts are associated with their account.
 

If you don’t see any security prompts appearing, we recommend trying a different browser or temporarily disabling your browser’s pop-up blocker, as these could interrupt the process.

If there’s anything else we can do to support you, don’t hesitate to let us know.

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