Aphylis
Moderator

Account management

Hi @lmuetzel,

 

Let me get into the thread to assist you on the issue you encounter.

 

Would like to verify if you have followed what my colleagues suggested as a fix.

 

If you did, please repair your QuickBooks desktop to make sure that there are no file corruptions on your software.

 

For Windows 7 here's how:

  • Open Control Panel and clicl/tap on Programs and Features.
  • Select QuickBooks desktop.
  • Click on Repair above the list of program.
  • Choose Repair or Change/Repair.
  • continue until you finish the repair process, and select Finish.

Once steps above is done, please restart your computer.

 

That will make sure that there are no issue on the Quickbooks file.

 

For further assistance I would suggest to contact our Tech Support team.