Account management

Thanks for joining this conversation, dwellwell

Maintaining a connection between Venmo and QuickBooks is important for consistently and accurately recording your financial transactions in your accounting records. 

Upon checking our record, the investigation is still in-progress. I understand that this needs to be fixed as soon as possible. Our engineers are investigating this issue. Rest assured we will provide an update once information is available. 
 

While our engineers are looking into this, I recommend contacting our Support Team to add your company details as one of the affected users. Here's how:

1. Within your QBO account, go to Help in the upper-right corner.
2. In the Search tab, click Contact us.
3. Enter a brief description of your concern.
4. Click Continue.
   

 Rest assured we will provide an update once information is available. Know that you can always post in the Community if you have other questions. Take care and stay safe.