Intuit changed the way they handle Sales Tax in QBO vs. QBD. As a result, when I migrated, all transactions that included Sales Tax paid by my customers had the tax amount stripped out. Since those payments were grouped with Undeposited Funds, this created a negative balance in Undeposited Funds with a corresponding balance in Sales Tax liability. Unfortunately, Intuit hasn't figured out a way to fix this.
Assumptions:
1) Intuit summarily dropped the sales tax from the payments during migration.
2) Any entry in Undeposited Funds demands a deposit. This is true whether the entry is a result of a payment received or a Journal Entry. Quickbooks *always* wants it to be deposited somewhere.
3) Any entry in Undeposited Funds that does get deposited will reduce the balance in UDF by the amount of the deposit, regardless of whether it was a sale or a JE.
Intuit can't figure out how to fix this. All they keep telling me are things that end up in violation of one or more of the rules above. Either they say to go back to the original transaction, but that won't work because it will change the balance in UDF and insist on being deposited. Or they tell me to use a JE, but it also insists on being deposited. Then they say to deposit it in a fake account, but that doesn't help because it then reduces the UDF balance resulting in no net change to UDF.
Meanwhile, my UDF balance is off, and there's no way to fix it.
And for this, I'm paying a monthly subscription fee that is ridiculous compared to what I used to pay for a non-subscription QBD.
