This reply is exactly what I meant when I said this in my original post, "so much for putting the Intuit moderators on notice not to post back here, "call tech support"."
My best option, it appears, is to just let the payroll subscription expire, and then create a new subscription not tied to the owner. He has never involved with this process. For a business of any size, this is always the case; that is why they have accounting staff. And IT consultants like me. I cannot even get hold of the owner reliably at a time when we can call Intuit.
This is, frankly, preposterous. I deal with dozens of pieces of software, and have for almost 30 years in this business, including many much larger than QuickBooks and that contain much more sensitive information than QuickBooks does. And none of them have any nonsense about the owner's involvement required for security purposes.
Intuit tech support strikes (out) again. Please do not respond when you have nothing useful to provide.
