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Account management
I purchased QB Desktop 2021 CD in late 2020. Early in 2022 I was sold a monthly subscription. Recently I was told by a phone representative if I cancel my subscription the software would stop working. Also, since my data files were updated several times since 2021, I can no longer open my data file in my 2021 Desktop version. Since I do not keep more than 2 previous backups I cannot go back to older files, and why would I want to do that? All of the data entered since the change to monthly subscription would have to be re-entered. Not acceptable. That's the problem I am facing.
Thank you for your interest in this matter.