Hello there, Jdklein33.
I've replicated your concern and when I changed the report basis (in the preferences and report), it changed the way I set it up. This is a QuickBooks unexpected behavior that can be caused by data or file corruption. Let's run the Verify/Rebuild utility to detect the damaged data.
Here's how:
- Click File.
- Go to Utilities, then choose Verify Data.
- If QuickBooks detected no problems, there's no further action needed. If you receive a message, "Your data has lost integrity", the file is damaged. Just continue to Rebuild Data to correct the problem.
- When you Rebuild Data, you'll receive a message to back up your company file, just click OK. The utility starts as soon as the back up is finished.
- Click OK when you get the message "Rebuild has completed".
- Run Verify Data again to check for remaining data damage.
After running the utility, changed the preferences and check the report again.
You can keep us posted on how things once you've tried the steps. We're just around.
