We have tried everything - talking to humans did not help either - we filled in reports - we did everything asked. We need to and cannot change our primary mailing address which is a closed PO Box. We need to change our primary email address which is an msn address we cannot access.
I agree with the users above, unless we wish to make a purchase, we cannot get any help. We have been QB users for over 10 years and if it was easy - we would cancel our account and go to another provider.
This is terrible customer service and we will not recommend QB to anyone.
JCoburn - [removed]
