CaliEHSBusinesssolutions
Level 2

Account management

I know reports USED to let me drag column widths, but that function hasn't worked since last year.

I cleared my cache, that did not help.  I installed Mozilla and tried there, still not able to do so.  And I was advised previously that engineering knew this was an issue and were working on it (see below email from prior community post no longer visible).

 

It is increasingly frustrating that I cannot view reports the way I need to in QuickBooks Online, and that I keep getting different answers as to why or what's being done about it.

 

QuickBooks Community <[email address removed]> Oct 10, 2019,
1:02 PM
to me
Hi CaliEHSBusinesssolutions,
RoseMarjorieA (Moderator) posted a new reply in Other questions on 10-10-2019 11:02
AM:
Re: Unable to Save Column Width Preferences
Thanks for looping in this thread, Cheryl2do.
I can provide some updates about being unable to resize the reports column and help
you get pointed in the right support.

I would like to inform you that this is already been escalated to our engineering team.
Although I don't have a specific time frame as to when and how this will be meditated
upon, rest assured are looking into it. I'll keep you updated every now and then until
we've completely resolved the issue.

In case you’ve not been added to the list of affected users, I’d suggest getting in touch
with our QuickBooks Online Support. This way, you’ll be notified of any updates on the
progress of the investigation via email.