I cleared my cache, reset chrome, and even installed Mozilla to see if I could get this function to work there, but I am still unable to drag the columns for resizing when viewing reports.
It is increasingly frustrating that a) I cannot see the entire report at once as I need to, and b) I keep getting different answers to this problem.
The below is the email I got updating about this issue back in October of 2019 wherin we were advised this issue had been escalated to the engineering department:
QuickBooks Community <[email address removed]> Oct 10, 2019,
1:02 PM
to me
Hi CaliEHSBusinesssolutions,
RoseMarjorieA (Moderator) posted a new reply in Other questions on 10-10-2019 11:02
AM:
Re: Unable to Save Column Width Preferences
Thanks for looping in this thread, Cheryl2do.
I can provide some updates about being unable to resize the reports column and help
you get pointed in the right support.
I would like to inform you that this is already been escalated to our engineering team.
Although I don't have a specific time frame as to when and how this will be meditated
upon, rest assured are looking into it. I'll keep you updated every now and then until
we've completely resolved the issue.
In case you’ve not been added to the list of affected users, I’d suggest getting in touch
with our QuickBooks Online Support. This way, you’ll be notified of any updates on the
progress of the investigation via email.
