Thank you for posting here in the Community, @nikidiggs1.

Since the Community is a public platform and checking the account can’t be done here for security reasons, I recommend contacting our QuickBooks Self-Employed Team. One of our support agents can take a look at your subscription in a secure environment and ensure you'll be able to get back on track.

For the detailed instructions on how to contact support through a web browser or the app, visit this article:

Contact QuickBooks Self-Employed Support.

I also invite you to visit our blog to know what our product development team is working on. From there, you’ll see the latest enhancements added to the product: 

https://www.firmofthefuture.com/product-industry-news/product-updates/.

Reach out to me anytime whenever you have further questions. Please know I’m here to help you. Have a good one.