I can imagine what you’ve been through to get an answer, carrellandco1. I would be posting the same thing if this happens to me.
I know that you’ve already called us and verified the emails of your users. I would recommend calling again to check your account with our Merchant team. Please call the number for QuickBooks Desktop Payments. They have full access to your account information.
You can go back to this thread if you have other questions.
