gm-electrical
New Member

Cannot subscribe to Core Payroll. When I click on 'start 1 month free trial' it jjst shows 4 dots spinning around in middle of the screen. Tried on both laptop & mobile?

 
ShangY
QuickBooks Team

Account Management

I appreciate your efforts in troubleshooting this issue by testing different devices.
 

Since switching devices didn’t solve the problem, let’s try a couple of other steps. First, check that your internet connection is stable and strong.
 

Once that’s confirmed, clearing your browser’s cache can help remove any corrupted data causing the issue. You can also use another supported browser.
 

If you have any questions or need further assistance, feel free to leave a comment below.