GregWlodarczyk
Level 1

How to connect HSBC KINETIC to QB ? https://secure.hsbckinetic.co.uk/login

The HSBC KINETIC does not connect to QB, from HSBC app it says “connect”, but it’s not. however there is no option to connect business account in QB. I did request for new bank to be added in MAY 21…
Ashleigh1
QuickBooks Team

Account Management

Hello GregWlodarczyk, 

 

Welcome to the Community page, 

 

So currently it is not available to connect to HSBC KINETIC, if you have a look at this link it shows you which are the banks that are currently available to connect to in Quickbooks. 

Pauled
Level 1

Account Management

Why are we still waiting for HSBC Kinetic to work with QBO. Surely this is the worst customer service ever. People have waited month and you still haven’t sorted it out. People will start to vote with their feet. Just watch. You obviously don’t value your customers at all

duarte
Level 2

Account Management

December and still nothing.

other platforms had basically since the beginning. 

GregWlodarczyk
Level 1

Account Management

Well, I switched to Starling from that Kinetic. Much better, works great :) regards

duarte
Level 2

Account Management

That is what they want Smiley Happy,

I will change to Xero, is not HSBC fault.

emmam6
Moderator

Account Management

Hello Community Users, we just wanted to drop into this thread to advice the HSBC Kinetic bank is available to link in QuickBooks through open banking. We do need to add that you must use the QuickBooks mobile app to connect the bank. Any questions feel free to add them here.