Imported SquareUp deposits don't all import with the correct sales receipt date in the transactions/app transactions

sensei-luciano

der Transactions/App transactions. Some of the entries shows the deposits and details associated with the deposit, but has a wrong date. E.g. SquareUp made a deposit for $185.04 which included 3 items, but the date on one of the items is incorrect. All the items were transacted on May 29 and the deposit was made the day after on May 30. In sqareUp, the Money/Balance for May 30 shows the following 3 items: 1) $55.00 2) $74.51 3) $62.09 The SquareUp transaction fee was $6.56 When this deposit was imported automatically into QBO, the App transactions show the $185.04, and clicking for the details shows the three transactions, 2 of them have a date of May 29, and the one for $74.51 has a date of April 28. This happens quite often. Is it something wrong with QBO, or the interface between QBO and Squareup to places these transactions in the App transactions section? Who would I report this issue to?

Jayson_E

Thank you for reaching out and providing detailed information about your imported Square transactions in QuickBooks Online (QB), sensei-luciano.

To confirm, when you mentioned SquareUp, did you mean the Connect to Square App integration in QuickBooks? Clarifying this will help us provide a more targeted solution.

If what you meant by Square Up is not the Connect to Square app, please note that QuickBooks relies entirely on the transaction details sent by the third-party app you've integrated.

If, on the other hand, you meant Connect to Square App, your concern about how the data is imported into QBO is valid. Our Live Support team can assist you further during their available hours.

Feel free to reply to this thread if you need further assistance.

sensei-luciano

Yes I meant "Connect to Square App"

Imported SquareUp deposits don't all import with the correct sales receipt date in the transactions/app transactions

Account Management

Account Management