bakeronline
Level 1
‎February 23, 2023 07:14 PM

Undo reconciliation in the Global QB Online Version.

Hello, in the US version I see there is a "UNDO" Option when I want to return "delete" one reconciliation. But I don't see the same option in the Global Version. Any idea how the same result can be achieved ?

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jamespaul
Moderator
Moderator
‎February 23, 2023 08:59 PM

About QB Community

Hello, bakeronline.

 

I'm hopping aboard and sharing some important information about the availability of the Undo option for the Global versions. I'll also add the steps to help you delete or undo your previous reconciliation. 

 

Some global versions of QuickBooks Online have the Undo reconciliation option. This is only available if you've opened the company from QuickBooks Online Accountant (invited as an accountant user with a firm). 

 

We won't be able to see the option if we're logged in as a regular or an admin user. This is also true if you were invited as an accountant but accessed the company directly without using QuickBooks Online Accountant. 

 

I'll also mention that QuickBooks Online Accountant is only offered in certain countries like the US, UK, or South Africa. It may not be offered on your country's QuickBooks Online website portal. 

 

If you only have a standard QuickBooks Online subscription, we have another option to undo or delete a reconciliation. Here are the steps: 

 

  1. Go to the Chart of accounts.
  2. Find the bank account, then click the Account history link. 
  3. Take note of the dates of the reconciled transactions. Filter the date range by clicking on the Funnel icon, then changing the range under Dates. Hit Apply after specifying the date or other filter parameters. 
  4. The reconciled transactions have an "R" under the checkmark column (see screenshot below). Click the "R" box until it is blank (indicating that we have unreconciled it), then hit Save.
  5. Do this for the rest of the reconciled transactions. 

 

unrecon1.PNG

 

I'll include a couple of these articles if you need help undoing your reconciled transactions and fixing any reconciliation issues:

 

 

Do you want to review your financials for the next accounting period? I'll add this article if you need help in the future: Run reports in QuickBooks Online. 

 

I'd be glad to address any other concerns you might have about the reconciliation process. If you have any questions about your sales or expenses, let me know and I'll help you out again. 

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