I love to set realistic expectations and then over deliver. The best is when I can solve a problem my client is having immediately. They are always over the moon grateful! 

@lynda Those are some invaluable services! I'm sure your customers are very appreciative of you. 

I love putting hand written Thank you notes in packages. Such an easy but great personal touch and I love to express how appreciative I am that they are supporting my small business :smileyhappy:

@MariebethArca I love that! In this technological world, a hand written note goes a long way; it's the little things that matter most. :smileyhappy:

I love putting little extras or giveaways into their packages. It's always nice to get a little something extra on top of what you paid for so I like to include things like stickers or small gifts for fun. :smileyvery-happy:

@GoodnightFox I love your store! What a cute and fun idea. I agree, receiving a little something extra makes such an impact. :smileyhappy:

totally stealing your idea, @MarieBookkeeper. Wonderful!  

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@MarieBookkeeper wrote:
Sometimes I mail them a Starbucks gift card & ask them to write a review of me.

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@MarieBookkeeper That's a very thoughtful gesture! I am sure your customers really appreciate that.