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Bhejane Omdala
Level 1

Vat set-up unable to update

Whats happening here

1 Comment 1
ThomasJosephD
QuickBooks Team

Vat set-up unable to update

Hi Bhejane, thank you for asking here in the Community.


To begin, have you encountered any error messages while attempting to save the VAT setup? Could you also specify whic setup you are referring to? Any additional details would be greatly appreciated, as they will help us provide a more accurate resolution.


If you are referring to setting up the VAT number in Account & Settings, please ensure you enter a valid VAT number and click the Done button after saving it. Then, reload the page to confirm that the changes have been applied successfully.
 Vatimg1.png


On the other hand, if you are referring to setting up the VAT number in the VAT settings under the TAX section, please reload the page after clicking the Save button to confirm that the settings have been updated correctly.
 Vatimg2.png


Should the issue persist after completing these steps, I recommend using incognito mode on your browser to test whether it’s a temporary browser issue. If incognito mode resolves the problem, please ensure your browser is up to the latest version. You may also consider switching to a different supported browser.


Let us know if you have more questions or need further assistance.