Hello there.
We appreciate you reaching out here in the Community and want to ensure we can provide the information you need to resolve your concern. Upon checking here in our system, we currently have no exact time when this is addressed. Our engineers are aware of this, and rest assured that they're already working on a possible fix. We'd recommend contacting our Customer Care Team so they can get your details so that you'll receive an update once it's fixed. We'll gladly write down the steps to get you going:
- In your QuickBooks Online company, select (?) Help.
- Select either tab to get started:
- Assistant: Get quick, personalised answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still chat to a human.
- Search: Type a question, keyword or topic for QuickBooks Online self-help content or select Contact Us, type a question and Continue. Choose a way to connect with us:
- Start a chat with a QuickBooks support expert online.
Visit this page for more details: How and when can I contact QuickBooks Online support?
Furthermore, here are some articles to help you manage purchase orders, and ensure they matches your data inside QBO:
It's been a pleasure to have you here today. Know that we value your time reaching out here in the Community space. We'll be happy to help you anytime if you have any additional QuickBooks-related concerns. Stay safe, and have a nice day!
