Allow me to provide some troubleshooting steps to address the issue in your Chart of Accounts (COA), Arthur.
Sometimes, an accumulation of excessive cache in your browser can result in unexpected system behavior. This can potentially cause an error message similar to what you see when accessing your COA.
To identify and resolve the problem, I recommend opening your account in a private browsing window. This will help us determine if the issue is caused by cache build-up and allow us to address it. Here's how to access incognito mode:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox ).
- Control + Option + P (Safari).
If it works, you can return to your regular browser and clear its cache. However, if the issue persists, you might want to try using other supported browsers.
Once you're all set, you might want to check this link for guidance: Reconcile an account in QuickBooks Online. This can walk you through the steps in matching your bank and QuickBooks balance seamlessly.
If you require further assistance with managing your accounts in QuickBooks, feel free to reach out. I'm here to help. Have a wonderful day.
