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Thank you for reaching out regarding your concern with Absa Bank while using QuickBooks Online (QBO), Caryn.
To better assist you, could you please confirm if you are having trouble connecting your Absa Bank account to QBO, or if you're having issues with bank transactions not syncing properly into your QuickBooks account?
If you’re experiencing connectivity issues, please ensure you’re using the correct login credentials for your Absa Bank account when connecting it to QBO. If you receive any error messages, learn how to fix them through this link: Troubleshoot and fix banking errors.
Sometimes, banks update their systems or add new security features, like two-factor authentication, which may disrupt their connection to QBO. Thus, I recommend contacting Absa Bank directly to confirm if any system maintenance or updates are happening on their end.
If the problem is related to transactions not syncing, refresh your bank feed in QBO by clicking the Update button on the Bank Transactions page.
Please leave a reply below if you have more questions or concerns. The Community team is always around to help.