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pamela-leroux102
Level 1

ABSA Bank not connecting on Quickbooks error code 101 for 5 days? When will it be resolved?

ABSA Bank not updating error code 101

1 Comment 1
Erika_K
QuickBooks Team

ABSA Bank not connecting on Quickbooks error code 101 for 5 days? When will it be resolved?

Let me route you in the right direction of support to ensure you can connect your bank to QuickBooks, Pamela.


Bank error 101 is a general alert code with available fixes. However, since the issue has persisted for 5 days, I recommend contacting our live support team for assistance. While we’re unable to provide an exact timeline for resolution, our representatives will walk you through the next steps to address the problem effectively. 

You can sign into your QuickBooks company file and click the (?) Help icon in the top-right corner. Then, follow the steps below on how to proceed: 
 

  1. Go to the Search tab and click on any articles.
  2. Select Contact Us.
  3. Enter your concern and hit Continue.
  4. Choose how you want to connect with us. 
     

Check out their support hours to determine availability. 

 

In the meantime, manually upload your bank transactions to keep your records updated. Once the connection is restored, QuickBooks will reimport them. You can then exclude any duplicates during the review process. 
 

If you have any additional questions about connecting to ABSA Bank, please reply below.