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LN-WEC
Level 2

QBO has a software flaw: in printing checks it shows the vendors name twice above its address. I have asked for QBO help but their answer is "we are working on a solution" with no time estimate given. Has anyone experienced this and found a workaround?

This issue only started a couple of weeks ago so something changed with the autofill.  The First, Middle, Last Name fields never filled before.  If something changed, why can't that be reversed to return to the previous rules?

 

By autofilling the same information into multiple fields which is supposed to cut down on entry time, in reality it is actually creating additional work since we, as users, have to double check and then delete the unnecessary fields either at time of entry or when we are previewing checks to print.  I'm not saying that I can't do this as a work around, just that it is inconvenient and seemingly unnecessary from previous experience.

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