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mikeshick
Level 3

Paying Bills with a Check and Vendor Credits

When I paid a bill, and had a couple of vendor credits, the paystub showed the credits used, and showed several of the bills to the vendor paid, but left off some of the bills.  Why?  that seems like nonsense.

 

Secondly, how can I show comprehensively the transaction that occurred in a bill payment where several bills are paid with a check, and multiple credits at one time?

2 Comments 2
KenoLee_P
QuickBooks Team

Paying Bills with a Check and Vendor Credits

Hi there, Mike.

 

Thank you for sharing the details about your issue. Rest assured, we’re here to help you resolve the problem.

 

The most likely reason some of your bills weren’t included in the payment is that the vendor credits ran out during the process, leaving some bills unpaid or partially paid. QuickBooks automatically applies credits to bills, but if the credits are insufficient to cover all selected bills, it will pay as many as possible and leave the remainder unpaid.

 

To view the full details of a bill payment transaction in QuickBooks Desktop, where multiple bills were paid with a single check and vendor credits were used, follow these steps:

 

Option 1: View Bill Payment Details

 

  1. Navigate to Vendors, then Vendor Center.
  2. Select the vendor.
  3. Locate the Bill Payment in the transaction list and open it by double-clicking.
  4. In the Bill Payment window:

 

  • Check which bills were paid.
  • Review how payments and credits were applied to each bill.

 

Option 2: Use Bill Tracker

 

  1. Go to the Vendors menu and select Bill Tracker.
  2. In Bill Tracker, you'll see all open bills, unpaid bills, and related transactions.
  3. Select the bill you want to review.
  4. At the bottom left of the screen, you'll see details about how the bill was paid, including any credits or payments applied.

 

If you have any additional questions or need further clarification, feel free to comment below.

jamesjdt
Moderator

Paying Bills with a Check and Vendor Credits

Hi @mikeshick,


I just wanted to follow up to check if the resolution we provided helped resolve your issue.


Please let us know if everything is now working as expected or if you're still experiencing any problems.


We'll be glad to assist further if needed.

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