One Invoice Two Payments?

LTYD · ‎September 03, 2025

Hi all....up front, please know I am not a bookkeeper. Just an old lady doing it myself so when you reply, please dumb it down....

Question...I do my invoicing thru QB and for each client I have been sending two invoices. First, when they call and make a booking I assess a $250 deposit. The second invoice is due upon drop-off of their dog or puppy. I send the second invoice a day or two before drop-off.

I had a question last week and spoke with one of the Live Experts and was told I should only be sending one iinvoice. (I am attaching one of my invoices below). How do I send only one invoice but receive a deposit at booking and then one at drop-off. If I send the invoice itemized then they pay the full thing.

The expert told me how to do it but she lost me somewhere along the way. Is there anyone out there who gets two or more payments but only send one invoice?

I would appreciate any help you can provide. Please know that I am NOT a bookkeeper/accountant..Just an only lady running a business and doing it all myself, so please "dumb down" your responses so I can follow along.

Many, many thanks!! ~Cindy

MichaelaS

Kudos to you, you're doing a great job managing everything yourself, LTYD.

The best way to send one invoice that allows your customer to make two payments is through a partial payment.

A partial payment lets your customer pay part of the invoice now and the rest later. Please create one invoice with the total amount all the items, then apply the partial or deposit, and then the remaining balance until the payment is complete.

Here's how to Record Partial Payments:

Create a single invoice listing with all the items the customer needs to pay for.
Go to + Create, select Receive Payment, and choose the customer.
Mark the correct invoice, and in the Payment column, enter the partial amount.
Click Save and send.

Please see the sample screenshot:

You may also check this article for more details: Record invoice payments in QuickBooks Online.

You can also check your invoices, estimates, sales receipts, and their statuses by going to All Apps, then selecting Sales & Get Paid, and clicking on Sales Transactions.

Please leave us a response if you have other questions or concerns.

View solution in original post

MichaelaS

Kudos to you, you're doing a great job managing everything yourself, LTYD.

The best way to send one invoice that allows your customer to make two payments is through a partial payment.

A partial payment lets your customer pay part of the invoice now and the rest later. Please create one invoice with the total amount all the items, then apply the partial or deposit, and then the remaining balance until the payment is complete.

Here's how to Record Partial Payments:

Create a single invoice listing with all the items the customer needs to pay for.
Go to + Create, select Receive Payment, and choose the customer.
Mark the correct invoice, and in the Payment column, enter the partial amount.
Click Save and send.

Please see the sample screenshot:

You may also check this article for more details: Record invoice payments in QuickBooks Online.

You can also check your invoices, estimates, sales receipts, and their statuses by going to All Apps, then selecting Sales & Get Paid, and clicking on Sales Transactions.

Please leave us a response if you have other questions or concerns.

LTYD

Holy cow, Michael! Thank you so very much! I've looked and looked and couldn't find the answer. This is perfect!

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One Invoice Two Payments?