BUSINESS TO BUSINESS ACH INTUIT PYMT SOLN INTUITPMTS

savita-clearnexu · ‎December 03, 2021

We have 2 debits of $ 3.2k and $ 1.1k respectively with the above description - how do we know what these payments are for?

Thanks

SN

Mark_R · ‎December 03, 2021

Thank you for clarifying your concern, @savita-clearnexu.

I want to make sure these charges get checked, and I'd like to redirect you to the best support group available to get this reviewed.

Since we want to ensure your account is secured, I'd suggest reaching out to our QuickBooks Payments Team. They have the tools that can check your account in a secure environment and verify what the charges are. To reach them, you can check out this article: Contact Payments Suppor t.

You want to learn how to check when QuickBooks deposits customer payments into your bank account. This article will provide you with detailed information: Find out when QuickBooks Payments deposits customer payments.

Please visit our Community forums again if you have other questions for QuickBooks Online. I'm always here to help, @savita-clearnexu.

View solution in original post

AbegailS_ · ‎December 03, 2021

Thanks for posting to the Community, @savita-clearnexu.

Allow me to provide you with some information about identifying your payments.

You can follow these steps to view a certain deposit transaction. Here's how:

Sign in to QuickBooks Online.
Go to the Sales menu and select the Deposits tab.
Select the bank deposit you want to review.

For more details, you can check out this article: Find out when QuickBooks Payments deposits customer payments

If you need more information on payments, please contact our Payment Support team. The direct chat link for Merchant Service can be found here: Contact Payments Suppor t.

For the most commonly asked questions with QuickBooks Payments, feel free to check out this link: QuickBooks Payments FAQ.

The Community will always have your back if you need anything else in running your business in QuickBooks Online. Wishing you and your business continued success.

savita-clearnexu · ‎December 03, 2021

These are not bank deposits but spends (withdrawals). Where can I get more information of this debits to our account in QB?

Mark_R · ‎December 03, 2021

Thank you for clarifying your concern, @savita-clearnexu.

I want to make sure these charges get checked, and I'd like to redirect you to the best support group available to get this reviewed.

Since we want to ensure your account is secured, I'd suggest reaching out to our QuickBooks Payments Team. They have the tools that can check your account in a secure environment and verify what the charges are. To reach them, you can check out this article: Contact Payments Suppor t.

You want to learn how to check when QuickBooks deposits customer payments into your bank account. This article will provide you with detailed information: Find out when QuickBooks Payments deposits customer payments.

Please visit our Community forums again if you have other questions for QuickBooks Online. I'm always here to help, @savita-clearnexu.

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BUSINESS TO BUSINESS ACH INTUIT PYMT SOLN INTUITPMTS