I am unable to select "Send Reminders" (it is grayed out) on the Invoice tab to batch send customers past due invoice reminders....I was able to do this a month ago. Why would this be disabled all of a sudden?
I figured this out - One of the customer invoices I had selected had not had the invoice emailed out before. Once I unselected that customers invoice, the option to send reminders became available.
Thank you so much for asking your question and posting your resolution in the QuickBooks Community! I’m sure this post will help other users too. We appreciate you! If we can help in the future, don’t hesitate to ask.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
