It's indeed frustrating to be left with a mess after a critical migration, Pam.
We take complaints seriously, and we'll work with you to fix it and make things right. Should you be dissatisfied with our products, services, staff, or complaint resolution process, we highly encourage you to bring it to our attention by letting us know by reaching out to our Live Phone Support. Please include the following details so we can process your complaint quickly:
- Your name and contact details
- The details of your complaint, including the specific products or services involved, what went wrong, and what you’d like our team to do about it
Our complaints process is designed to encourage fast and efficient resolution of your concerns. We will try to resolve your complaint as quickly as possible; however, some complaints do take more time than others. Then, our representatives will contact you within this time to provide you with an update on our progress.
We'll keep an eye out for your reply if you have follow-up questions about data migration or any QuickBooks-related concerns.
